How to bring capitalism back socially to the US?

Posted by XenokRoy 9 years, 8 months ago to Ask the Gulch
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This subject came to me as something useful to have discussion about based on the thread in the link.

I have some ideas and some things I do within my teams I am a director over, but would love to hear what others are doing to overcome an entitlement social conditioning in the US.

My teams in India (and in past companies China) are very committed to getting the task done. It is not so much the same way here in the US.

I have some entry level technical jobs here in the US. I hire out of college, and often a year or two before they finish college. The kids I hire, many of them for their first Job are generally good workers. In the 22-25 range they often do not even care about making more money, they want to work 40 hours and leave work behind. Getting the job done has far less meaning to them than the time away from work.

In contrast my India team will get the job done but lack the creative minds to tackle problems on there own. If I give them a great procedure they get it done, but they seem to lack the creative capability of US staff.

How do you get the US staff to work like the India staff, and the India staff to be creative like the US staff?


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  • Posted by BrettRocketSci 9 years, 8 months ago
    Hi XenokRoy. You've got quite a lot of advice and opinions here so far! Please watch this 10 minute video from Dan Pink that summarizes his book "Drive." There are proven ways to motivate employees effectively and honestly, but they aren't what or how most people think. http://youtu.be/u6XAPnuFjJc
    On creativity, it can be taught but it needs a supportive infrastructure and work culture built around it to happen. A person's upbringing is also a huge factor. Everything and everyone has a context! And yet, part of that context is that we are all human beings, so there are some things that we can all do and strive to do, in our core person.
    BTW, I used the ideas in this book (plus a few others I could mention If you are interested) to create an innovative culture and ecosystem in my employer's company site of 5,000 people. And I helped it spread to sites in other states and countries.
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  • Posted by 9 years, 8 months ago in reply to this comment.
    I think the robotics and technological advancement will not do well that attempts to replace man. It never really has.

    The robotics and technology that attempts to assist man will see great success.

    To give an example of what I mean. For several years the government attempted to create a fully automated system to track down repeat bank fraud in small quantities. They tried to do it so that the computer did it all, it failed.

    Paypal in its early days faced the same problem, only they created a system where the computer flagged likely problem candidates based on behavior patters and gave that data to a human, then the human would verify it was a likely problem and do some investigation. This system worked well, and the government licensed it from paypal.

    I think that many of the jobs were no thought is needed will be replaced. Computers and robots can sift through data, or do a repeated task well, but they cannot replace the mind.
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  • Posted by $ MichaelAarethun 9 years, 8 months ago
    One way is to treat and define everything with truthful facts. Ergo. Money = any method of storing wealth against future need. Wealth = Anything in Excess of current need. The phrase money is the root of all evil is a false statement the phrase is 'The LOVE of money is the root of all evil." Money is power is a good one too along with TANSTAAFL There ain't no such thing as a free lunch. Someone somewhere always has to pay for it.

    Taxes = money loaned to the government (voluntarily or forcibly) in expectation of some return on investment - unless government is involved.

    Taxes are a way of punishing success and Fines are a way of punishing failure.

    Self Esteem is an unearned reward for continued failure AKA social promotions. Self Respect is something one awards to one self for achieving anything at the highest standard possible..

    You can add more if you wish...
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  • Posted by johnpe1 9 years, 8 months ago in reply to this comment.
    are we not watching the slow failure of the safety net structure,
    as the u.s. goes further and further into insolvency?

    when the dollar is subject to the inevitable rampant inflation
    associated with this huge and horrible overspending,
    we will face Rand's nightmare where the dollar will be
    handed back to us, with the remark, "Overdrawn." -- j
    .
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  • Posted by term2 9 years, 8 months ago in reply to this comment.
    This is the unintended consequence of the safety nets. Pretty soon few people work cause work can be hard and they tax it to pay for the safety net. Why not just rely on the safety net period?
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  • Posted by term2 9 years, 8 months ago in reply to this comment.
    Hard for me to be like that. I would go nuts stacking shelves unless I was in charge of maybe stocking them somehow to maximize profit with least work. The lion analogy was to indicate that I think everyone has the ability to be creative at times- when necessary
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  • Posted by strugatsky 9 years, 8 months ago in reply to this comment.
    Well, unless you can arrange for a lion to chase the "non creative," I'm afraid that the unmotivated ones will remain non creative. But really, if a person had never exercised that part of their brain, at a certain point they are too far behind to catch up. Stocking super market shelves is not only their only option, but many actually enjoy doing it. I once had a middle aged man working for me trying to learn computer skills. The government was paying for his re-training. He lost his job of many years restocking shelves. He was suffering; he would dream of stocking shelves. And it's understandable - stocking shelves gave him the satisfaction of being needed and productive and, at the same time, did not tax his brain.
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  • Posted by $ blarman 9 years, 8 months ago
    What you are really facing is the conundrum of culture. India is dominated by cultural norms such as the class/caste system (found ever-present in government) and top-down authority. The US usually runs the other way, with almost extremist individuality and (especially in the younger generations) a borderline disdain for authority. Can you change them? Only to a degree. And the problem is that you aren't going to be able to change them using the same approach.

    You can't teach creativity. You can emphasize problem-solving, however. So start rewarding your Indian workers who solve specific problems. What I might caution against is equating creativity with the unorthodox solution. Don't get so hung up on how the problem gets solved that you ignore the fact that the problem got solved. On the other hand, however, don't equate all solutions to the problem, as that is where you lose the "creative" aspect you are looking for. It might be difficult, but you are going to have to quantify how well the problem got solved in each case so that you have a baseline to use to demonstrate to your Indian workers about how creative approaches differ financially. It's clear they have the drive to produce, they simply need to be prodded to extend themselves. So give them the opportunity to lead projects so they trust in themselves. Let them make mistakes and then coach them that mistakes happen, but can be learned from (to a point). The common problem with the authoritative culture is that of fearing to offend or let down the authority figure. The only way to overcome that is to emphasize to them that you will be let down only if they do not try.

    For your American workers, the questions are polar opposites of their Indian counterparts. The Americans have the creativity which comes from wanting to do their own thing, but not the discipline necessary to stay with things when the going gets tough. That is the ultimate challenge you face, and I don't know if a solution to this exists because what you would actually have to overcome is the inertia already present in their value system. The only way to overcome this inertia is by their own choice: they have to decide that either their premises are incorrect and that the safety net isn't as safe as they think or they have to see themselves as possible of more than mere bottom-feeding. One is informational, the other motivational, both highly subjective.

    Good luck.
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  • Posted by term2 9 years, 8 months ago in reply to this comment.
    Sometimes the design IS shit, bandits best to get it out there than dance around it. If you call someone's design "shit", you should be able to intelligently discuss why you think that way. Otherwise, its just an opinion, and everyone is entitled to their opinions.
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  • Posted by $ splumb 9 years, 8 months ago
    This is something I've been screaming about for years. Pardon the long missive.
    Speaking as an aunt (by way of my hubby's sisters – I'm an only child), kids today have no ambition (other than wanting things they cannot afford, and they want it NOW! - we have a nation of Veruca Salts), no work ethic and no ability to plan for their futures.
    Hubby and I have lots of nieces and nephews, ranging in age from 5 to 30. But I'll just use a few for examples.

    Case in point: One niece is 25. She's absolutely wonderful with children. A natural. In high school, she expressed an interest in child psychology, and asked me if higher education was required. When I told her it required a master's degree minimum, she quickly lost interest. She then looked into other fields, all requiring at least a bachelor's degree. Again, no interest. She wanted a high-salary job that had minimum work hours and only required 2 years in a community college, the most time she was willing to “waste” in higher education. She wanted lots of free time to party with her girlfriends and buy Coach bags and diamond necklaces (where do working class kids get the idea that they can afford designer bags and diamonds when they aren't willing to work for them????).
    She's married now, and her husband is just the same. High school graduate, wants big things, not willing to work for them. With him, it's performance cars with lots of after-market items. He goes from job to job, every 1-2 years. He's worked at hardware stores, grocery stores and currently does installations for a big cable company. Within 6 months of every new job, he's seen kvetching on his Facebook page about how much he (bleeping) hates his job and how much of a (bleeping) jerk his boss is. And when he's asked to do a little overtime, he goes ballistic.
    When they became engaged to be married, they decided that they wanted a house. Never mind that they didn't have a down payment, they needed a house. I don't know who gave them the down payment, but I know my sister- and brother-in-law co-signed the mortgage (this is the second kid they've done that for – God help them if anyone defaults) and paid for the wedding and honeymoon.
    They are now parents of a wonderful little girl, but live in a house of cards. They live from paycheck to paycheck, no savings for their future, no plans beyond a few days. Her hubby is about due for another job change, which of course means no private health insurance for a while, but “it's okay, we can use Obamacare”. And undoubtedly mooch off their relatives.

    A nephew has his act together (partially). He went to a trade school and is an underwater welder. So far, so good. But the human body can only do that for 5-6 years. He has no clue what to do when his 6 years are up, and he's halfway there now. In 3 years he has to find another career, and has made no plans.

    Another nephew just graduated from high school. When asked what he intends to do next, he just shrugs. He has no clue, and really doesn't care.

    One of my younger nephews (age 12) aims high. He wants a mansion on the water, a yacht and a high-priced car (Aha, thought I, could this at last be the fires of ambition?). Nope. When I asked how he was going to get wealthy enough to pay for this, I got a blank stare. He is of the opinion that by just wanting it, somehow it will magically appear. No mention of hard work, education, or starting a business. I was crushed.

    This is the pattern. Kids want something, they ask for or demand it, somebody scrambles to get it for them. Like I said, Veruca Salt.
    And it's hardly any wonder they have no ambition. When they've not been allowed to fail while growing up, they believe that they cannot fail as adults. That there will always be someone or something to bail them out.
    They are all immature. Children in adult bodies. The only solution I can think of is to allow them to fail, and see if they can manage to find their own way.

    As for future generations, it's up to today's parents and schools to cut the mollycoddling and let them get their bumps and scratches young, so they can prepare for a self-reliant future. No one is teaching capitalism anymore; it's a dirty word. Get the commies out of the education system; home school your kids if you like, but teach them capitalism and objectivism.

    Have we already gone over the abyss? I fear so. Didn't Lenin once say that he could create collectivists with one generation of schoolchildren? It seems he was right.
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  • Posted by johnpe1 9 years, 8 months ago
    India::: focus on tradition, traditional barriers ... identify them,
    list them ........ then Leave Them Behind. . start talking about
    inches and yards, for example, and degrees F. . compel them
    to go Outside Their Comfort Zone!!! . then give them a task like
    inventing a new way to do their job, regardless of how silly --
    turning a wrench with their left (or opposite) hand;;; starting
    phone calls with Thank You instead of Hello. . things like that.
    invent new traditions, at work.

    u.s.::: give them goals which, when they reach them, result
    in an on-the-clock party. . company buys the goodies.
    group awards for work successes. . bring some of the fun
    of after-work successes into the work environment.

    just suggestions from 2 graduate degrees in management
    and experience as a dept. head. . Good Luck!!! -- j
    .
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  • Posted by $ WilliamShipley 9 years, 8 months ago in reply to this comment.
    You can say it, but does that make it true? One of the big flaws of the golden rule is to assume that other people are like you.

    I would have agreed with you twenty years ago and happily empowered employees to "be all that they could be", sadly in many cases that wasn't very much.
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  • Posted by $ jlc 9 years, 8 months ago in reply to this comment.
    Or the implementation in robotics will relieve us of the weight of the non-producing consumers, and the rest of us will be free to create whatever we want. (Hope.)

    Jan
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  • Posted by $ WilliamShipley 9 years, 8 months ago in reply to this comment.
    Although one of the strange aspects of this is as XenokRoy indicated, while the hungrier and more ambitious nations work harder we are still more creative.
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  • Posted by ObjectiveAnalyst 9 years, 8 months ago in reply to this comment.
    Hello Jan,
    And that is why we will see our prosperity stagnate or decline while hungrier more ambitious nations become the creators of products and progress, while we mere consumers borrow until we can no longer get credit to fund our existence. Then what? I think we know...
    Regards,
    O.A.
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  • Posted by Zenphamy 9 years, 8 months ago
    Stop paying by the hour and equal pay for a position. Pay for performance. Performance based on a metric that the employee can identify and effect and can readily see the results of. And that metric also needs to be tied in some direct way to the profitability of the division or company. But also pay attention to 'span of control' and 'attention span' per position.

    One of the largest failings of the industrial age has been the change to an hourly wage based on the employee servicing the machine, the production line, the system. Prior to that, a man was paid per unit and quality. Hourly pay has done more to drive the average worker towards unionism and socialism than anything else in our world. We've removed individual pride in accomplishment and competition from the workplace and it needs to be restored.

    But the key to it all is the development of the proper metric for each individual. And that includes supervision's metric based on the work of the team.

    Creativity requires recognition, confidence in supervision that will recognize, and confidence in self built up by the supervisor's recognition and award of incentives, and incentives based on motivations of the culture of the individual.
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  • Posted by term2 9 years, 8 months ago in reply to this comment.
    I say creativity is built into everyone. Its a matter of just "having to pursue things until you get them". One can be very creative with a lion chasing you for example. There is no other option.
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  • Posted by term2 9 years, 8 months ago
    Its the leader who sets the tone and gets people interested in excelling- just for the feeling of accomplishing something. Steve Jobs knew how to do it, and NO ONE wanted to feel their design was shit as he used to say.
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  • Posted by $ jlc 9 years, 8 months ago
    I have read through the remarks currently on the list, and I find that XenokRoy's comments: "I am finding that the latest generation no longer are motivated by the ability to earn more, They are satisfied with less money and shorter work hours more so than more money..." and "Using the Words of my nephew to my father. "Grampa, this isn't the great depression. If things go wrong there are safety nets in place to make sure everyone is OK."" are in keeping with what I have seen/experienced with my employees.

    And the nephew is at least partly correct. While I do not blindly trust the 'safety nets' he relies on, we are a far cry from the type of subsistence society where a single dry spell or unusual rainfall can mean your family will starve. It is not all that uncomfortable, after all, to live in your parents' basement and make only a little money...and have all the free time you want to have fun. (In a sense, 'time' and 'fun' are the commodities we are buying with our money. If they are in your grasp already, why should you work so hard?)

    I think that this will persist as long as we have an affluent society. There will be fewer people who are sufficiently fascinated by the world to want to work in it.

    Jan
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  • Posted by $ Thoritsu 9 years, 8 months ago
    If they are motivated to limit the intrusion into their time (their time is more important than $), incentivize them that way. Give time off to teams for completing work on/ahead of schedule. This can be a +/- incentive as well by not allowing them to leave if they are not done (assuming they are not non-exempt).
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  • Posted by $ jlc 9 years, 8 months ago in reply to this comment.
    I have found that as well. An extra vacation day is more welcome than an equivalent money bonus.

    Jan
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  • Posted by ObjectiveAnalyst 9 years, 8 months ago in reply to this comment.
    XenokRoy,
    I know what you mean. :( It would be nice to believe... to have faith in government maintaining safety nets... But you and I know too much history. Going back to the fall of Rome, many a nation's people's hubris let them think things could go on indefinitely. Unfortunately a government is only as durable as it is solvent and the productive can bear the weight placed upon them. It seems the more generations from a catastrophe like the great depression the more complacent and reliant people become. I too wish I could see another way. I fear not for myself or for you who at least will have the skills to feed ourselves if the time should come in our lives, but for the generations to follow like your grandson who will not have the chances we had and likely will not be prepared. When the time comes it would be better for them if we were still around to help and to pass along our skills.
    Best wishes,
    O.A.
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  • Posted by 9 years, 8 months ago in reply to this comment.
    Using the Words of my nephew to my father. "Grampa, this isn't the great depression. If things go wrong there are safety nets in place to make sure everyone is OK."

    This particular nephew is a controller for a state college with about 40k students. He is a very capable person who surprised me when making this statement. He is in his late thirties now so a little older than the others I have brought up.

    I some times think the only way it will change is for those safety nets to fail. To get to where that happens is very ugly. I likely do not have work in my profession any longer and am farming to produce food and enough to sale to cover the lousy property taxes. in order to reach that point.

    There has to be another way. I just can not see it.
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